Clients

On the blog we have recently been talking a lot about Mirakle’s deaf culture but we should not forget that our main objective is running a business. Reflecting on our first full year, we have seen an exponential growth in our capabilities as professional couriers. Although we initially started slow, we have been picking up steam and increasing our client base.

Here is an updated list of clients that Mirakle Couriers currently serves:

Aditya Birla Group

Essel Propack

Welspun

Bain Capital

JSW Steel

Esgee Technologies

Johnson Controls

Godrej & Boyce

Infomedia 18

Idea Cellular

Brioni

Microfinance Insights

Tehelka

__________________________________________________

As you can see we have been primarily focusing on Industrial Businesses  and Magazines Publications. We are also starting to branch out into telecoms and some non-perishable foods. The first of which is an amazing company called Under the Mango Tree. UTMT is a social enterprise, like us, that focuses on sourcing organic and fairly traded food from rural farmers from the impoverished regions of india. For them we have been delivering bottles of honey to their customers.

Another one of our star clients is Godrej and Boyce. We love and respect them because they share similar values as us when it comes to employing people with disabilities. Godrej and Boyce won the 2008 Hellen Keller award for being the best employers for giving equal opportunity to people with disabilities. Dhruv won the award this year for being a role model supporter of the cause. A notable big thank you to Mr. Tiwari from Godrej who has been extremely good to us and developed the strong relationship with Mirakle Couriers.

While we have already established a good client base we are looking to tie up with more companies and take on more demanding orders.

In the last few months we have experienced a significant increase in work productivity. Our back office girls have become more efficient using our computer systems and our delivery boys have mastered the complicated streets in each of their designated pincodes. This means we can now handle much bigger volumes. On a good day, a delivery boy can deliver between 50 and 100 shipments each and often we finish what we are given for a week in a matter of days. Therefore in order to fullfil our potential we need to take on more clients and increase our orders.

Now also with additional help from our new operations manager Sameer Bhosale, we are planning to bring in more organizational changes and new systems that will further enhance our capabilities.

It is a New Year and it is time to expand our vision for Mirakle.

Advertisement